Terms of service

Overview
Welcome to Exlamps! References to “we”, “us” and “our” refer to Exlamps. Exlamps operates this store and website, including all related information, content, features, tools, products and services within orders, to deliver a curated shopping experience to you (the “Service”). Exlamps is powered by Shopify, which enables us to provide the Service to you.
These terms and conditions, together with any policies incorporated herein by reference (collectively the “Terms of Service” or “Terms”), set out your rights and obligations when you use the Service.
Please read these Terms of Service carefully. They contain important information regarding your legal rights, including disclaimers and limitations of liability.
By visiting, accessing, using or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not accept these Terms of Service or the Privacy Policy, you must not access or use our Service.

1. Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in the state or province where you reside, and you consent to allow any minor dependents under your care to use the Service on any device owned, purchased or controlled by you.
To use the Service, including accessing or browsing our online store or purchasing any products or services offered by us, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide in our store is true, accurate, current and complete, and that you hold all rights necessary to submit such information.
You are solely responsible for safeguarding the security of your account credentials and for all activities conducted under your account. You may not assign, sell, transfer or license your account to any third party.

2. Our Products
We make every reasonable effort to display our products and services accurately within our online store. Please note, however, that product colours or appearances may differ from on-screen displays due to the type of device you use to access the store as well as your device settings and configurations.
We do not guarantee that the appearance or quality of any product or service you purchase will match your expectations, nor that they will be identical to the descriptions or depictions shown on our online store.
We reserve the right to modify all product descriptions at any time without prior notice. We further reserve the right to discontinue any product at any time, and may limit the quantity of any product offered to any person, geographic region or jurisdiction on a case-by-case basis.

3. Orders
When you submit an order, you are making an offer to purchase goods. Exlamps reserves the right to accept or decline your order for any reason at our sole discretion. Your order is not accepted until confirmed by Exlamps. We must receive and process your payment prior to accepting your order. Please review your order carefully before submission, as Exlamps may not be able to accommodate cancellation requests after an order has been accepted.
If we reject, amend or cancel your order, we will attempt to notify you via the email address, billing address and/or phone number you provided at checkout.
Products purchased by you may only be returned or exchanged in accordance with our Refund Policy.
Your purchases are intended solely for your personal or household use and may not be resold commercially or exported.

4. Pricing and Billing

Unless explicitly specified otherwise, all published prices include applicable taxes. Standard shipping to the Contiguous United States is complimentary.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we may complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you supply is true, correct and complete; (ii) you are duly authorised to use that credit card for purchases; (iii) charges incurred will be honoured by your credit card issuer.

5. Shipping and Delivery
We accept no liability for shipping or delivery delays. All delivery timelines are estimates only and are not guaranteed. We shall not be responsible for delays caused by carriers, customs clearance processes or events beyond our reasonable control. Title and risk of loss for products pass to you once we hand over the goods to the shipping carrier.

6. Intellectual Property
Our Service, including without limitation all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, together with their selection, arrangement and design, is owned by Exlamps, its affiliates or licensors, and protected under the United States and international patent, copyright and other intellectual property laws.
These Terms permit you to use the Service solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any content from the Service. Nothing contained in these Terms grants, or shall be construed to grant, any licence or other right to use any patent, trademark, copyright or other intellectual property belonging to ExLamps, Shopify or any third party, except as expressly stipulated herein. Unauthorised use of the Service may violate applicable intellectual property laws. ExLamps reserves all rights not expressly granted under these Terms.
The name, logos, product and service names, designs and slogans of Exlamps are trademarks of Exlamps, its affiliates or licensors. You may not use such trademarks without Exlamps’s prior written permission. The Shopify name, logos, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Service are trademarks of their respective owners.


7. Optional Tools
As part of the Service, you may gain access to customer tools provided by third parties. We do not monitor, control or intervene in any way with these tools.
You acknowledge and agree that we provide access to such tools “as available” and “as-is” without any warranties, representations or conditions of any kind, and without any endorsement. We accept no liability whatsoever arising out of or related to your use of optional third-party tools.
Your use of any optional tools made available via this website is entirely at your own discretion and risk, and you shall ensure you review and agree to the terms provided by the relevant third-party suppliers of such tools.
We may also launch new features through the Service in the future (including new tools and resources). Such new features shall also be deemed part of the Service and subject to these Terms of Service.

8. Third-Party Links
The Service may contain website content and hyperlinks provided or operated by third parties (including any embedded third-party functionalities). We are not responsible for reviewing or evaluating the accuracy or content of any third-party websites, nor do we endorse them. We accept no responsibility or liability for any materials, products, or services offered by third parties.

9. Privacy Policy
All personal information we collect through the Service is governed by our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. Your use of the Service confirms that you have read our Privacy Policy.
As the Service is hosted by Shopify, Shopify collects and processes personal information relating to your access and use of the Service to provide and improve the Service. Information you submit via the Service will be transmitted to and shared with Shopify and third parties (which may be located outside your country/region of residence) for the purpose of delivering the Service. Please refer to our Privacy Policy for further details on how we, Shopify and our partners use your personal information.

10. Feedback
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise rights under this licence to operate, provide, evaluate, enhance, improve and promote the Service and perform our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that: (i) you own all rights to the Feedback; (ii) you disclose any compensation or rewards received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation, now or in the future, to: (1) keep your Feedback confidential; (2) provide payment for your Feedback; or (3) respond to your Feedback.
We may, at our sole discretion (but are not obligated to), monitor, edit or remove any Feedback that we determine to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or violates these Terms of Service.
You agree that your Feedback must not infringe any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your Feedback must not contain libellous or otherwise unlawful, abusive or obscene material, nor any computer viruses or other malicious software that may interfere with the operation of the Service or any related website in any way. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of Feedback. You are solely responsible for any Feedback you submit and its accuracy. We accept no liability for any Feedback posted by you or any third party.

11. Errors, Inaccuracies and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, delivery timelines and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies or omissions, modify or update information or cancel orders at any time without prior notice, including after you have submitted your order.

12. Prohibited Uses
You may access and use the Service only for lawful purposes. You must not access or use the Service:
(a) for any unlawful or malicious purpose;
(b) in violation of any applicable statutes, regulations, laws or local ordinances;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our staff or any other person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use or re-use any material that breaches these Terms;
(g) to transmit or cause to be transmitted any advertising or promotional material, including any spam, chain mail, junk mail or other similar solicitation;
(h) to impersonate or attempt to impersonate any other individual or entity;
(i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Service, or conduct that we determine may harm Exlamps, Shopify or Service users or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other malicious code that may disrupt the functionality or operation of the Service;
(b) reproduce, copy, duplicate, scrape, sell, resell or exploit any portion of the Service;
(c) collect or track other people’s personal information;
(d) engage in spamming, phishing, clickjacking or spoofing attacks targeting the Service;
(e) access the Service using any robots, spiders, scrapers, data harvesting tools, automated devices or programs, AI agents (including proxy-based AI), or any automated or manual means;
(f) interfere with, bypass or circumvent any security or access control features, robot exclusion headers or other measures we implement to restrict access to the Service.
If we determine you have breached any provision of these Terms, we reserve the right to suspend, disable or terminate your account at any time without prior notice.

13. Agents
13.1 This Section (“Agent Terms”) applies if you use, permit, enable or deploy any agent to access, use or interact with the Service. An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of an individual or entity, and operates on a user’s device without direct ongoing supervision.
13.2 No Agent may access, use or interact with the Service unless it continuously identifies itself and operates strictly in compliance with Clause 13.4 below. Furthermore, no Agent may access, use or interact with the Service if we request that the Agent refrain from doing so.
13.3 We may restrict (including via technical measures) whether and how any Agent accesses, uses and interacts with the Service.
13.4 An Agent must:
(i) identify itself as an Agent in all HTTP/HTTPS requests by disclosing the Agent name within the request user-agent string in the format: “Agent/[agent name]”;
(ii) not conceal or obscure the fact that access, use or interaction originates from an Agent, including by (a) simulating human behaviour and interaction patterns, or (b) solving or circumventing CAPTCHA or other mechanisms designed to distinguish human users from automated systems;
(iii) respond truthfully to any query or prompt seeking to determine whether interaction originates from a human or automated system;
(iv) not evade or bypass any measures intended to block, restrict, modify or control whether and how Agents access, use and interact with the Service.

14. Termination
We may terminate this Agreement or your access to the Service (or any part thereof) at any time at our sole discretion without prior notice, and you shall remain liable for all amounts due up to and including the date of termination.
The following clauses shall survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions intended by their nature to survive termination.
15. Disclaimer and Limitation of Liability
Information displayed or provided on or through the Service is offered for general reference only. We make no warranties as to the accuracy, completeness or usefulness of such information. Any reliance you place on such information is at your sole risk. We accept no liability for any loss arising from reliance on such information by you, any other visitor to the Service, or any person who may obtain access to its content.
Except as expressly stated by ExLamps, the Service and all products provided through the Service are made available to you on an “as-is” and “as-available” basis without representations, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

16. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Exlamps is headquartered. You and Exlamps consent to venue and personal jurisdiction in such courts

17. Contact Information
Questions about the Terms of Service should be sent to us at
Mail:support@exlamps.com 
Address: 12363 Barringer St, Suite 204-B, South El Monte, CA 91733
Phone: +1 (626) 456-8285