Terms of service
Terms of Service
By accessing this website or placing an order, you agree to these Terms of Service and the policies linked in the website footer.
Product information
We make reasonable efforts to ensure that product descriptions, specifications, dimensions, materials, images, prices, and availability accurately represent the products offered. Minor differences may occur due to photography, display settings, lighting conditions, and the natural characteristics of certain materials. Please review product-specific dimensions, installation requirements, and specifications before purchase.
Orders and pricing
Submitting an order is an offer to purchase. We may need to verify order details, availability, pricing, or payment information before accepting an order. Applicable charges will be displayed at checkout before payment is completed. If a genuine pricing or availability error is identified after an order is placed, we will contact you with available options, which may include confirmation of corrected details or cancellation and refund.
Installation and electrical requirements
Some lighting fixtures require professional installation. Customers are responsible for ensuring that installation is performed in accordance with applicable local requirements and product instructions.
Returns, refunds, and warranty
Returns, refunds, exchanges, and warranty requests are governed by the applicable policies linked in the website footer. Nothing in these Terms limits rights that cannot be excluded under applicable law.
Contact
Exlamps is operated by GLEANER TRADING LTD. Questions about these Terms can be sent to support@exlamps.com or +1 (626) 456-8285.